Customer care
Contact Caroma
Questions about your order, our Premium Leather fragrance, or how Caroma works? We're here to help.
Email support
For order questions, returns, product information, or general inquiries, reach us at:
For an existing order, including your order number helps us assist you.
Behind the brand
Caroma is a premium automotive fragrance developed for people who love the experience of a new-car interior.
Caroma by Bee Cave Labs LLC
Based in Bee Cave, Texas, USA.
How can we help?
Tell us a little about what you need. For a damaged or incorrect order, include your order number and a description of the problem; photos can be helpful.
Orders & deliveryShipping, tracking, address or order questions.
Returns & replacementsAssistance under our Shipping & Returns policy.
Product questionsWhat's included, how to use Caroma, and refills.
Need help with an order?Send us a message and we'll get back to you.
Email Caroma →